FAQs by eGumball (800) 890-8940

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Check Your Ranking:

Frequently Asked Questions

We cannot guarantee a specific time or date when your name will begin to appear on search engines. No one in our industry can! However, we can tell you that we provide only accurate data for your business to the search engines which decreases search engine indexing time and could lead to results faster.

2. Can I Use My Own Website?

Your website can be used if it is locally optimized. If not MyServiceProfile.com sites act as a conduit to our private network of subscribers. these locally optimized sites contain crucial local key references such as your city, state and other logistics.

3. How Can I Track My Website Progress?

Our directory comes with a log-in control panel to provide our clients with information like helpful graphs, the number of click on your site, and reports on their keyword traffic. We can provide you with details on your website's impressions by using add-ons in Google that display all of our website development projects.

4. Can I Change My Keywords?

We know that most business services or product lines change with each season or trend. Our vigilant engineering staff manages your keyword revisions with ease. In just 30 days, you'll see your campaign change as needed.

5. In Your Guarantee, What Does The "Completion Of Optimization Process" Mean?

eGumball offers a 30 day full refund, guaranteed. If, for some reason, we don't complete your optimization process within your first 30 days from the date we receive your signed application, you are eligible for a full refund. The optimization process consists of the completion of your campaign requirements prior to your activation date. These campaign requirements are: your search engine marketing consultation, keyword analysis, three page micro-site development, stock video development, the mapping of your business location, and a fully executed telephone activation. We give you this guarantee to alleviate any frustration or concerns you may have caused by delays in development and implementation of your campaign.

6. Why Do I Have To Sign An Agreement?

We understand the appeal of a 'no obligation, no contract' agreement, but eGumball does not experience high client turn over. Our clients remain with us for many reasons, mainly because they know our consistent, transparent communication with them is our number one focus. We have our clients sign an agreement so they understand and agree to the 30 day conditions, refund policy, and other aspects of our terms and conditions.

7. May I Personally Make Changes To My Online Campaign?

When you've made the decision to partner with eGumball in managing your website SEO or your local listing you've hired us to structure your campaign. If you modify your project without notifying us, your actions could potentially create a serious conflict in your strategy and a decline in your overall search engine results. Please notify eGumball if you want to or plan to make any changes to your campaign.

8. Why Can Duplicate Listings Hurt?

Local search engines do not approve of duplicate listings. Duplicate listings consist of multiple listings for a company's address or telephone number. Search engines block duplicate listings to prevent them from gaining front page exposure in local directories. There are also times when we cannot identify duplicate listings until we establish the groundwork of your campaign. It is vital that you disclose any prior addresses and telephone numbers that you have used, or previous listings you have created, to prevent this issue from happening.

9. Why Should I Inform eGumball About Other Internet Marketing Campaigns I Have Begun?

Search engine algorithms and SEO processes, are extremely delicate. We do not expect you to do our job for us, but we do need to know about any other Internet marketing campaigns in which you are actively involved with or wish to be involved with to improve our marketing tactics and check for aforementioned issues, such as duplicate listings.

10. If Search Engine Local Directories Are Free, Why Do I Need eGumball's Service?

At eGumball, we channel your business data on an ongoing basis to over 250 legitimate local search directories. We track all changes in local maps and search algorithms while implementing our own methods to increase the page ranking of your website. In simple terms, eGumball is an expert in local search marketing that can detect issues and manage listings easily, so business owners don't have to.Google Places Help Future of Search

11. Why Do I Have To Pay Before I See Any Results?

eGumball produces specific and relevant content to each search engine for each of our clients. This steps provides a greater understanding of your website's value to each search engine, which positions you ahead of your local competitors. We continually monitor and recalibrate your keyword positioning for search engine queries and keep you up to date with all changes in the local search marketplace. This process takes time and vigilance and, as is the same with all search engine optimization, works best as an ongoing process.

12. Can I Revise My Business Information?

Yes, you can change your business information either by sending a fax to our Customer Service Department at (1-877-890-8940) or by contacting us through email. We will need to verify your revision on each search engine, which may delay your ranking results. Furthermore, if changes are made within the first 60 days after your initial set-up date, your ranking results will be delayed for up to 30 additional business days. Because of this, it is imperative to ensure that all information on the application you submit is correct.

13. Will My Service Fees Increase On Renewal?

We greatly value the loyalty and repeat business of our customers. If you renew your contract within 30 days following the end of your agreement – and as long as we don't have to remarket your zip code, - we are delighted to renew your agreement at the same price.

14. What Should I Do When Other Companies Call And Claim To Be eGumball?

We have heard that our clients have been contacted by "SEO firms" claiming they are a major search engine specialist. These same SEO firms also may say they have control over eGumball's work and then solicit large cash transfers to them in order to 'hold' the position that eGumball is still managing your business. We ask that you remain vigilant, and if you do receive a call like this please contact our offices immediately at 1-800-890-8940.

15. What are Citations?

Citations are online references to your business's name, address, and phone number(NAP). Google uses this information to evaluate how valuable your website is and will then rank it accordingly. It is vital that you use accurate, consistant information about your business across the web in orrder to achieve a top ranking. eGumball, Inc. helps facilitate this process as part of our online marketing services

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Contact Information

1-800-890-8940 1-877-890-8940 info@egumball.com 530 Technology Dr #200
Irvine, CA 92618

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